How telehealth works
RANDALI telehealth brings our clinical standard of care to wherever you are: unhurried virtual consultations, personalized treatment plans, and licensed follow-up where your state permits. Here’s exactly what to expect, from your first visit through ongoing support.
Five steps, one provider
- 01
Schedule your consultation
Choose a time that suits you and complete a short, private intake so your provider can prepare. Booking takes only a few minutes, and your information is kept secure from the very first step.
- 02
Meet your licensed provider
Connect by secure video for an unhurried, one-on-one visit. Your provider reviews your history, listens to your goals, and answers your questions. No waiting rooms, no rushing.
- 03
Receive your personalized plan
Together you'll shape a plan built around your health, lifestyle, and goals. Where clinically appropriate and permitted in your state, this may include prescriptions, lab work, or a referral.
- 04
Begin your care
If treatment is recommended, we coordinate medications, labs, or next steps for you, with discreet delivery where available and clear instructions at every stage.
- 05
Ongoing follow-up & support
Your care doesn't end at the first visit. Scheduled virtual check-ins let your provider monitor progress, refine your plan, and keep you supported between appointments.
Before, during and after
Before your visit
Complete your intake, gather a list of current medications, and find a quiet, private space with a stable connection. A little preparation makes your time with the provider more valuable.
During your visit
Expect a thoughtful conversation (typically 20–30 minutes) to review your history and goals, discuss your options, and ask anything on your mind. You set the pace.
After your visit
You'll receive a clear summary of your plan along with any prescriptions, lab orders, or recommended next steps, so you always know exactly what comes next.
Privacy & timing
Every visit takes place on a secure, HIPAA-conscious platform. Many patients complete an initial consultation within days of booking.
Is telehealth right for you?
Who telehealth is for
- Adults (18+) seeking convenient, physician-led telehealth.
- Patients located in a state where our providers are currently licensed.
- Anyone comfortable joining a secure video visit and sharing relevant medical history.
- Both new and returning RANDALI patients are welcome.
How to prepare
- A government-issued photo ID.
- A list of your current medications and supplements.
- A brief summary of your medical history and what you'd like to achieve.
- A quiet, private space with a reliable internet connection.
- Any questions you'd like to ask your provider.
Telehealth availability and any recommended treatment depend on provider licensure, state regulations, and clinical eligibility confirmed during your consultation. Some concerns are better suited to in-person care, and your provider will always recommend what is safest for you. Confirm where care is offered on our States We Serve page, and review how we protect your information in our privacy practices. Explore Weight Management and Hormone Therapy care.
Ready to begin?
Your consultation is the first step toward personalized, licensed telehealth. Book in just a few minutes, or confirm availability in your state first.
Book a Telehealth Consultation(opens in new window)OR READ THE TELEHEALTH FAQS · CALL (717) 560-4460