How your medical information may be used and disclosed, and how you can access this information.
Randali
2207 Oregon Pike, Suite 301, Lancaster, PA 17601
Effective: February 24, 2026
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
This notice describes the practices of Pain Medicine and Rehabilitation Specialists, P.C., a Pennsylvania professional corporation, doing business as "Randali" and the practices that will be followed by all Randali workforce members who handle your medical information. This notice is based on requirements by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) in good faith but is not a recognition by Randali of its liability thereunder as this is a non-insurance billing practice.
Randali understands that medical information about you and your health is personal. We are committed to protecting medical information about you. We maintain our records and conduct our treatment environment with a goal of providing a robust level of protection for your medical information, while still providing you with a high level of medical care. This notice applies to all of the records of your medical care which are received or created by Randali.
Your other medical treatment providers (e.g. doctors, nurses, hospitals, home health agencies, etc.) may have different policies or notices regarding the use and disclosure of your medical information.
This notice will tell you about the ways in which Randali may use and disclose medical information about you. Your medical information, also referred to as "protected health information" is that information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health information and related health care services.
In this notice, we also describe your rights and certain obligations Randali has regarding the use and disclosure of your protected health information. We are required to:
By becoming a patient at Randali, you are giving consent for Randali to use your protected health information for certain activities, including treatment, payment and other health care operations.
We may use and disclose protected health information about you so that Randali and its medical professionals can treat you. For example, we may use your past medical information in order to diagnose your present condition or we may provide information regarding your medical condition to another doctor to whom we refer you for additional care. We may also use and disclose protected health information about you so that we may be paid for the medical treatment we provide you.
We may also use and disclose protected health information about you for Randali health care operations, in other words, those other tasks that we need to perform to make sure that you are provided a high quality of medical care. For example, we may use your protected health information to evaluate how we can better meet your needs. We may also share your protected health information with third parties in connection with services that we provide or if required by law or upon regulatory request.
The following uses of your protected health information may be made without any additional authorization from you. (Not every use or disclosure is listed, but be assured that all uses and disclosures made by Randali are only those which are permitted under the law.)
We may use and disclose your protected health information for appointment reminders. Furthermore, any pictures, stories, letters, biographies, correspondence, or thank you notes sent to us become the exclusive property of Randali. We reserve the right to use non-identifying information about our clients (those who receive services or goods from or through us).
We will only send you marketing materials, including texts, if you have opted in to receive them. You may revoke your consent at any time.
You have the right to request your medical records by sending a written request to Randali. You may also revoke your consent at any time.
Any pictures, stories, letters, biographies, correspondence, or thank you notes sent to us become the exclusive property of Randali. We reserve the right to use non-identifying information about our clients.
If you have any questions about this notice or would like to file a complaint, you may contact Randali's Office Manager:
Phone: (717) 560-4460
Email: info@randalicentre.com
Randali
2207 Oregon Pike, Suite 301, Lancaster, PA 17601
